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Ottawa turns to hosted utility management solution
December 12, 2011

By:  Howard Solomon  On: 08 Dec 2011 For: Network World Canada 

When utilities were tired of circulating and marking up documents for public works approvals, the city went for an answer in the cloud

For businesses, dealing with city hall can be a bit like stumbling through a maze. That can be compounded on physical infrastructure projects, which not only need municipal approval but also a green light from electric, telephone, cable and other utilities.

So the city of Ottawa is turning to a cloud solution for managing what is broadly called “right-of-way” public works projects to straighten things out.

The problem, as outlined by Claudio Colaicovo, the city’s manager of business and technical services for infrastructure, is the shuffling of paper between the municipality, utilities and other agencies.

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